Frequently Asked Questions (FAQs)
Have another question? Email it to mycard@sweetbriarcard.com.
- What is the Sweet Briar Card?
- How do I get my Sweet Briar Card?
- What if I lose my Sweet Briar Card?
- How does SweetCash work?
- What is my SweetCash Number?
- What is my SBC ID #?
- How can I use my Sweet Briar Card at the Cochran Library?
- What's the difference between my Board Plan and SweetCash?
- When is value added to SweetCash available?
- How do I make a purchase with SweetCash?
- Where can I use SweetCash?
- How do I recommend additional accepting locations for SweetCash?
- Is SweetCash Account Management a secure site?
- What are the SweetCash Terms and Conditions and how can I review them?
- What if I forget my user name or password?
- How is SweetCash charged when using my account for laundry?
What is the Sweet Briar Card?
The Sweet Briar Card is the official identification card of Sweet Briar College. It is issued to all members of the College Community and is required for identification and access to essential campus services. It also offers a convenient account for making purchases on and around campus. All students, faculty, and staff at Sweet Briar College are currently eligible to receive a Sweet Briar Card.
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How do I get my Sweet Briar Card?
New students will receive a Sweet Briar Card during orientation. Returning students who do not have a Sweet Briar Card should visit the Department of Safety, located lower level in Fletcher, Mon. – Fri., between the hours of 9 a.m. – 2 p.m. There is no charge for your initial Sweet Briar Card. There is a $10 fee for a replacement card.
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What if I lose my Sweet Briar Card?
Immediately visit the Department of Safety, located lower level in Fletcher, or call 434 381 6144 so that your Sweet Briar Card can be deactivated. A $10 fee will be charged to replace your card.You can also suspend your Sweet Briar Card by logging into your account at the Cardholder Account Center.
SweetCash is a cashless, prepaid spending account on your Sweet Briar Card that is accepted around the Sweet Briar College campus. You must add value to your account before using SweetCash to make purchases. You must have sufficient value available in your SweetCash account to pay for each transaction. Each time you use your SweetCash account, the amount of the transaction will be deducted from your account. You may not spend more value than you have. Unused balances roll over semester to semester and year to year.
Your 16-digit SweetCash number is located on the front of your Sweet Briar Card below your SBC ID number.
Your SBC ID # is located on the front of your Sweet Briar Card. Your SBC ID # is a not your social security number, it is a unique number that is 5-8 digits in length.
How can I use my Sweet Briar Card at the Cochran Library?
The bar code on the back of your Sweet Briar Card enables you to check out materials from the Cochran Library. Currently, SweetCash can be used to pay library fines and/or to make copies.
What's the difference between my Board Plan and SweetCash?
Both accounts are accessed by your Sweet Briar Card.
All residential students are required to participate in the standard 20 meal per week board plan; however, they may opt to participate in the Extended Board Plan or the Board Plan Plus. Payment is made at the beginning of each semester along with tuition and other fees. Each time you access a campus dining facility — Student Commons or Le Bistro depending on your plan — a meal is deducted from your weekly balance.
SweetCash is a prepaid spending account that is accepted at all dining locations on campus, The Book Shop, laundry facilities and vending machines. It is designed to eliminate the need to carry cash or other cards around campus. SweetCash is also welcomed at two local CVS Pharmacy locations. You or your parents must add value to SweetCash before using it for purchases. Value in SweetCash rolls over from semester to semester and from year to year.
When is value added to SweetCash available?
Funds transferred by credit/debit card are available instantly and check deposits received by 3 p.m. are available the same business day. Check payments resulting in a NSF will be reversed from your SweetCash account and a NSF fee will be assessed. If the NSF fee creates a negative balance in your account, you will be contacted to make another payment to the account.
How do I make a purchase with SweetCash?
At retail locations, SweetCash works much like a debit or credit card. Just present your Sweet Briar Card for payment to the attendant at the register. Your card will be swiped in a terminal and the transaction authorized. You will need to sign a printed receipt of the approved transaction. At laundry facilities and vending machines, simply insert your card in the terminal.
SweetCash can be used at all dining locations on campus, The Book Shop, laundry facilities, and vending machines. It is also welcomed at two local CVS Pharmacy locations. These can be identified by the “Welcomed” sticker featuring the SweetCash logo. Click here for a complete list of accepting locations.
How do I recommend additional accepting locations for SweetCash?
Cardholder suggestions are welcome and encouraged. Recommendations can be sent via e-mail to mycard@sweetbriarcard.com. Please include the name of the location and why you would like to see them join the program.
Is SweetCash Account Management a secure site?
Yes, it is secured via 128 Bit SSL Encryption so you can manage your account with confidence.
What are the SweetCash Terms and Conditions and how can I review them?
The Terms and Conditions outline program policies and terms of use for the SweetCash account. They are available for review via a link in the footer of every page on this site.
What if I forget my user name or password?
Go to SweetCash Cardholder Account Center. Under the Login button, click [Forgot your username or password?] and follow the instructions.
How is SweetCash charged when using my account for laundry?
Front load machines are $1.25 per
cycle
Top loaders machines are $1.00 per cycle
When you swipe your Sweet Briar Card
in laundry facilities, $1.25 for each transaction (washers and
dryers) is initially reserved and held in a "pending" status in
your SweetCash account. After you
select and start your machine the system tracks the machine type
selected. Transactions from the laundry rooms are settled within
the transaction system the following business day. During the
settlement process, the transaction is changed from its pending
status and if a top load machine was used the amount of the wash
cycle is correctly posted to your account as $1.00
If you swipe your Sweet Briar Card
and never select a machine your pending transaction of $1.25
will be held for 7 days. At that point the pending authorization
will expire and the $1.25 will be released to your available
balance.
Weekend activity normally settles on Monday. Weekday activity
settles the next business day.
From the
account summary screen, click on View Transactions (for the
SweetCash account) to see the
status of each transaction.
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